Login to your account

Existing Users

Activate or access your support account:

If you have previously registered with Eigenlabs as a user (for instance, if you have purchased something from the shop), then please use this form to log in.

You can register your instrument by visiting the 'My Profile' page once you have logged in.



Forgotten your password?


Trouble logging in? Contact our Customer Services desk on:
01392 823 000

Customer support hours are Monday to Friday, 9am to 5pm London time.

We are not open during English public holidays.

or send us an email

Activate your Instrument

New Users

Create a support account:

If you have not previously registered with Eigenlabs, you can create a new account here.

Simply registering will give you access to some more areas of the site.

* indicates required fields

You can optionally register your instrument at the same time. You will need the product activation code that came with it.